PorchlightHOA & POA ON AUTOPILOT
Homeowners · How do I…

Everything you need, one link away.

Your neighborhood runs on Porchlight. Here's how to do the things people ask about most — on any phone, no password, no app store.

Getting in

How do I sign in?

Go to porchlightpoa.com/portal/login, enter the email your board has on file, and tap the link we send you (by text too, if you've opted in). No password to remember, and the link stays good for a few days. Tip: once you're in, use your phone's "Add to Home Screen" so it opens like an app.

I never got the sign-in email.

Check junk or spam and mark it "not junk" — the first one often lands there. Still nothing? Your board may have a different email for you: use Support & complaints once you're in, or contact the board directly.

Dues

How much do I owe, and when is it due?

The Dues tab shows your balance, the due date, every payment on record, and a statement you can download.

How do I pay?

The Dues tab tells you exactly where to mail a check (and to whom). When your community turns on online payments, a Pay button appears in the same place.

I need more time.

If your community allows payment plans, there's a "Need a payment plan?" button on the Dues tab. It sends a request straight to the board.

Amenities

How do I book the pool house?

Pool tab → pick your date and time → submit. The board approves it, you get a confirmation, and it goes on the neighborhood calendar. Cancel from the same page.

Can my spouse get their own login and alerts?

Yes — More → Household → add your spouse or co-owner with their own email or mobile. They get their own sign-in link and every dues reminder, announcement and gate-code update you get. Two logins per home, no shared passwords.

What's the pool gate code? / I lost my key card.

More → Pool access. The current gate code is right there (it changes each season and only shows while your dues are current). Lost a card? Report lost — it's turned off immediately and the board issues a replacement.

What's happening in the neighborhood?

Calendar tab. Tap "Add to your phone" once and every event shows up in your own calendar app automatically.

Requests & problems

I want to build a fence / shed / pool or paint my house.

More → Architectural request. Describe the project (materials, colors, dimensions, contractor, start date), attach photos or plans, and submit. The board decides within 14 days; you're notified, and the decision stays on record with your lot.

How do I report a problem or file a complaint?

More → Support & complaints → New request. Tick "send anonymously" if you'd rather the board not know it was you — your name is never stored on anonymous reports. Otherwise the board replies to you right in the thread.

Community

How do I vote?

When a vote is open you'll see "Vote now" on your home screen (or More → Votes & polls). One vote per lot. Can't make it? Hand your vote to a neighbor with a digital proxy from the same page — you can take it back any time before the vote closes.

Where are the bylaws and handbook?

More → Documents. Always the current version.

How do I sell something to neighbors?

Market tab → post a listing with photos. Only people in your neighborhood can see it; buyers message you inside the app.

Who do you recommend for lawn care / pest / pool service?

More → Trusted Local Pros — one vetted business per trade, each with a neighbors-only deal.

My account

How do I update my phone, email, or add my spouse?

More → My household & contact info. Add household members so they get their own sign-in, and turn text alerts on or off there.

I sold my house / I'm moving.

Tell the board (Support & complaints works). They close out your account in one step and the new owner gets their own welcome.

Still stuck? Use Support & complaints in the app — the board sees it right away.Board version → · Print / save as PDF